FAQ


Frequently Asked Question(s) related to Naxos Premium Villas

FAQ


I have arrived to Naxos. Now what do I do ?

A few days before your arrival, our reception department will be in contact with you for details of your flight arrival time, etc. and there will be a member of our reception staff waiting in the airport terminal with a sign with your name. We always welcome our guests personally and accompany them to our reception office to formalize the paperwork.

How will I get to my villa ?

We are here for you. Once everything has been finalised at our office, our guest representative will drive you to the villa and inform you of the main issues that need to be known about the house and its facilities. We want you to enjoy your private villa while receiving the same level of services you normally enjoy in a good hotel.

My flight arrives very early and my villa isn’t ready until later.

Sometimes your villa may be ready before the time stated in the contract, however in order for you to receive the villa in perfect condition it is necessary that the cleaners are able to finish their job well. In our office you can store your luggage with us, so you can take advantage of the first few hours of your carefree holiday. When the villa is ready, we will notify you and go there with you.